{"jobs":[{"id":8190,"problem":"aI-powered Digital Concierge for business travel ","company_name":"Grapevine","role_name":"Lead Software Engineer ","description":"

About Grapevine

Grapevine is a Machine Learning platform that provides personalised content as a service (SaaS) to travel businesses. Our initial target market is the £1.1tn corporate travel industry, where Travel Management Companies (TMCs) currently lose 80% of hotel booking opportunities and capture little to no 'in-destination' spend. Our ML engine, Marvin, helps businesses retarget users with 'right time, right channel' personalised and bookable recommendations, via simple, flexible integrations. Our goal is to drive £50bn+ in value to the TMC industry alone over the next 5 years.

About the Position

Having signed heads of terms with a Top 15 UK based TMC and raised a bridge financing round which takes our runway to mid-2021, we are now gearing up to raise a Seed investment round, targeting a Q4 2020 close. As we enter a new phase of growth, we are recruiting a talented senior engineer to help lead the product delivery and growth of our B2B2C platform.

As a key member of the founding team, the role combines execution and strategic input, as well as the opportunity to genuinely impact the success of the business as we roll out the product to our clients.

The Basics

You’ve got a strong engineering background (5+ yrs, full-stack)
You know Ruby, JS, GraphQL and have worked with frameworks like node.js and vue.js
You have a keen interest in, or prior experience with machine learning and are looking for a way to continue to grow that skill set by getting your hands dirty

What you’ll get from us

An opportunity to get in early and build a platform from the ground up
A lean organisation, designed to support and promote smart people
London HQ but able to work from anywhere - we have a large amount of trust, lots of flexibility and global ambitions.

Who you are

You are a leader with technical vision and a desire to contribute to overall product direction
You are grounded in solid engineering practices; able to define what good looks like and to help lay the groundwork for a team to grow and scale
You’ve shown that you can lead a platform forwards and you have a desire to do that with high levels of autonomy
You’re highly curious about your users’ pain points
You’re ready for the challenge that working for an early-stage startup will bring
You’re always learning
You delight in problem-solving, recognising that different problems require different approaches
We don’t have all the answers, but you’re happy working with a small team to figure it out!

Our Tech Stack

Our growing platform is based on Ruby, GraphQL, node.js and Vue.js running on Heroku and AWS

Culture

As a team of people who love to travel, we know that we are stronger in our diversity, Grapevine is committed to building a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

Remuneration

As an early-stage startup, we're not currently able to offer full market rates, however, a generous equity package is on offer to compensate, in addition to which, we're gearing up for a seed round, after which salary will be normalised.

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**About Grapevine:**

Grapevine is a Machine Learning platform that provides personalized content as a service (SaaS) to travel businesses. Our initial target market is the $1.4tn corporate travel industry, where Travel Management Companies (TMCs) currently lose 80% of hotel booking opportunities and capture little to no 'in-destination wallet'. Our ML engine, Marvin helps businesses retarget users with 'right time, right channel' personalized and bookable recommendations, via a very simple to integrate plug and play solution. Our goal is to drive $80bn+ in value to the TMC industry alone over the next 5 years.

**About the position: **

Having signed HOT with a Top 15 UK based TMC and raised a bridge financing round which takes our runway to the end of the year, we are now in the process of raising a seed investment round, closing in Sept 20. As we enter a new phase of growth, we are looking to recruit our first product manager to lead the product delivery and growth for our B2B2C platform.

**Key Responsibilities:**

* Develop a deep understanding of the customer & customer journeys (personas, behaviours etc)

* Define and execute product roadmap to drive more value to our customers and deliver features that our users will love

* Build analytics systems, capture customer data (quant/qual), distil and recommend strategies for improvement.

* Build (no/low code) tests, prototypes etc. to validate assumptions before we build

* Write user stories that clearly articulate features and their goals.

* Define metrics for success and failure.

* Hypothesis led A/B testing and fine-tuning to improve engagement rates and conversions.

* Research APIs and data sources that can help us deliver a best in class product

* Research tech solutions (AI/ML) that can help optimise outcomes

* Provide user/client/industry insights and trends to all stakeholders, including clients (dashboards etc)

* Input into the strategic direction of the business including new revenue channels

* Continual research and implementation of best practices

**Who we are looking for:**

* You have prior startup experience

* You are experienced in B2B and SaaS, ideally also B2C.

* Experience in product marketing/growth hacking

* You are passionate about customers and solving real-world pain points

* A strong product instinct and data-driven approach to user research and competitive analysis

* Demonstrable experience with data & analytics - Mixpanel, Fullstory, Hotjar, Mysql etc

* Focused on building a business, not just features

* Experience shipping features across various platforms and technologies

* Fast iteration of product features; implement processes to build, measure, learn

* A leader with excellent communication skills and ability to clearly articulate vision (verbally and visually)

* Minimum 3+ years experience in product management delivering successful and innovative products

* You live to simplify complex problems, build amazing experiences and grow your product.

* Ability to adapt to different personalities and judge when to listen, build consensus and weigh trade-offs

* A self-motivated team player who enjoys working in a small, high growth, and fast-paced environment

* You approach each challenge with a lean, growth hacker mindset

* Up to date with best practice and proactive with emerging technologies/ market trends

**Preferred:**

* Technical background with entrepreneurial experience (e.g CS, startup founder, MBA ... )

* Experience in Travel

* Experience with AI/ML

* Experience with Gamification / Rewards

* Comfortable with and experience across both B2B and B2C environments

* Experience leading and working with tech teams

* A commercial outlook

* An interest in customer psychologythis text…

","featured":false,"featured_comment":null,"published_at":"2020-07-14T15:38:29.485+01:00","slug":"head-of-product-at-grapevine","rough_location":"London","hidden":false,"company_id":2139,"price":"99.0","expires_at":"2020-08-05T00:00:00.000+01:00","company_logo":"https://www.filepicker.io/api/file/ZBEwJOlTuKmcNJ5o3vug","descriptive_time":"4 months"}]}

Grapevine

Jobs Posted: 2