Account Manager, Europe (Chargers)
As an Account Manager in our Commercial Team, you’ll be working to grow ev.energy’s awareness, relationship and client portfolio in the fast moving world of electric vehicle charging. We provide the software that allows electric vehicle drivers to smart charge, lowering their costs and carbon, whilst helping to reduce grid intensity as we manage the supply of electrons in a more efficient and effective way. Our partners include energy retailers, vehicle manufacturers and charger manufacturers.
You will be responsible for managing the relationship with a portfolio of our electric vehicle charging manufacturers, initially focussed on the UK but over time with a broader European remit. Our existing charger clients are providing their hardware with ev.energy’s market leading smart charging software pre-installed.. We help to facilitate smart charging by bundling our software with their hardware, allowing for smart charging to be available to EV drivers “out of the box”.
You will lead the account management and development of these clients, ensuring that we have clear concise, robust and engaging account plans that evidence clear volume targets and goals. You will ensure the plan is constantly updated, share insights and data both to and from the client, host and organise regular account plan reviews, facilitating a meeting cadence that advance the relationship. You will be the key point of contact for client questions and queries, covering all aspects of the relationship from joint business development activities, channel and distribution support, invoicing, sales reporting and data analysis. This is a new exciting role, reflecting our success in growing our portfolio of charging manufacturer partners over the last 6 months. Our current business plans show significant growth in this area across Europe, and the role is likely to develop and grow in the medium term, offering the opportunity to grow with the role.
Our mission is to be the world’s smart charging platform. ev.energy is helping decarbonise the transport and energy sectors by intelligently managing the flow of electrons into electric vehicles. We simplify charging for EV drivers, enabling them to charge their EVs with the greenest, cheapest energy available, while helping to balance the electricity grid! We partner with energy suppliers, vehicle OEMs, charge point manufactures and electricity networks such as E.ON Next, Volkswagen, Indra, UK Power Networks) to deliver tariffs and products which integrate smartly with electric vehicles and their chargers.
We’re a fast growing and agile team, that already serves electricity companies and their customers across the world with pilots ongoing in Europe, North America and Australia.
Since we were incorporated two years ago, we’ve grown from 0 to 30,000+ users, raised a funding round, collaborated with 20+ energy companies and saved over 25 tonnes of CO2. We were part of Microsoft’s first AI for Good cohort, won the EDF Pulse Innovation Challenge and were named “Worlds Best Energy Startup” by Free Electrons 2019.Key attributes for the role
Structured approach to account management; ability to create and develop complex activity and review frameworks, ensuring both proactive and reactive client communications are maintained
Internal champion; ability to accurately bridge communications between client and internal teams, delivering great service but ensuring expectations are managed to ensure internal teams can plan and schedule client activity efficiently
Negotiation and dispute resolution; you will be dealing with great new business opportunities and possibly simultaneously have challenges and issues to resolve; strong ability to calmly and clearly deal with challenging situations
Strong outcome focus, happy to work with structured goals and objectives, able to work with strategic revenue and user growth targets and translate them to daily and weekly activities across a diverse portfolio of clients
Commercially orientated; comfortable with the ability to construct compelling client facing propositions, both financial and ESG focussed
Self-management and motivation; willing to proactively take on challenges and new tasks even when they fall outside the role description or skill set
Strong presentation, written and verbal communication skills
A passion and interest in green energy, electrification of car transportation and generally a strong environmental moral compass and a real connection to the green future we’re creating!
Experience in managing a portfolio of accounts each with revenue forecasts of between £500k - £1m across evidencing the ability to deliver client satisfaction and internal growth and revenue targets
An ability to balance the needs and requirements of both our clients and our internal teams
An understanding of the world of electric vehicle charging – having worked with charger manufacturers and/or distributors would be Experience and desire to communicate with at all levels – from senior management through to finance, from marketing director to field sales rep
The curiosity and ability to quickly be able to create true interest in our proposition through storytelling and an empathetic approach to building and developing relationships
A good balance between an engaging and empathetic approach to relationship building with organisation and structure to ensure all internal processes and reporting is complete
If you don’t meet all of the above job requirements, please apply anyway! We would love to hear from all kinds of people and may be able to tailor the role around your abilities and experience. We value applicants from non-traditional backgrounds, startup or tech experience is not a prerequisite.
We will support you with
Flexible remote working approach
Funded access to conferences, training and meetups
A top notch laptop and all the tools and software you need to work effectively
Participation in various employee perks and benefits schemes inc. employee share options, private medical insurance and discounted cinema tickets.
Team Week once a quarter where the whole team meets to collaborate, socialise and build connections in person!
The important details
Starting: Immediately, we are growing quickly…
Location: Home based
Term: Full time
Salary: in line with the value you can add to the business in this role
Annual Leave: 25 Days plus one day per year of tenure (max 30 days) + national holidays.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
More like this
- Senior DevOps Engineer at Mattermost
- Full Stack Software Developer at CAST
- Product Designer at Encore
- Client facing Frontend Developer at Day Digital
- Technical Recruiter (Part-Time, Remote) at Desana
- Full Stack Developer at Una Health
- Government Success Manager UK at CitizenLab
- Ideas Expert at Sideways6
- Technical Co-Founder at Carbon13
- Machine Learning/Data Scientist Co-Founder at Carbon13