Account Manager, Global Account Manager



As Global Account Manager within our Commercial Team, you’ll be working to grow ev.energy’s reputation and value to some of the largest companies in the world, working with an enviable portfolio of clients who are as passionate as we are about transforming the way personal transportation is powered. We provide the software that allows electric vehicle drivers to smart charge, lowering their costs and carbon, whilst helping to reduce grid intensity as we manage the supply of electrons in a more efficient and effective way. Our partners include energy retailers, vehicle manufacturers and charger manufacturers.

You will be responsible for managing the relationship with our largest clients, with a remit to coordinate and implement global approaches and deals. We are working with two of the world’s largest technology focussed industrial businesses who are transforming their product portfolios, and are delivering solutions that help to electrify car transportation. We help to facilitate smart charging by bundling our software with their hardware, allowing for smart charging to be available to EV drivers “out of the box”.

You will lead the strategic account management and development of these clients, ensuring that we have clear concise, robust and engaging account plans that evidence clear revenue and user growth. You will ensure the plan is constantly updated, share insights and data both to and from the client, host and organise regular account plan reviews, facilitating a meeting cadence that advance the relationship. This is a new exciting role, reflecting our growth and success in being able to work with some of the largest businesses who are redefining sustainable development, and your impact will have a sizeable impact not only on our revenues and user growth, but working closely with the Head of Commercial, have significant internal influence.

About ev.energy

Our mission is to be the world’s smart charging platform. ev.energy is helping decarbonise the transport and energy sectors by intelligently managing the flow of electrons into electric vehicles. We simplify charging for EV drivers, enabling them to charge their EVs with the greenest, cheapest energy available, while helping to balance the electricity grid! We partner with energy suppliers, vehicle OEMs, charge point manufactures and electricity networks such as E.ON Next, Volkswagen, Indra, UK Power Networks) to deliver tariffs and products which integrate smartly with electric vehicles and their chargers.

We’re a fast growing and agile team, that already serves electricity companies and their customers across the world with pilots ongoing in Europe, North America and Australia.

Since we were incorporated two years ago, we’ve grown from 0 to 30,000+ users, raised a funding round, collaborated with 20+ energy companies and saved over 25 tonnes of CO2. We were part of Microsoft’s first AI for Good cohort, won the EDF Pulse Innovation Challenge and were named “Worlds Best Energy Startup” by Free Electrons 2019.

Key attributes for the role
  • Structured approach to account management; ability to create and develop complex activity and review frameworks, ensuring both proactive and reactive client communications are maintained

  • Internal champion; ability to accurately bridge communications between client and internal teams, delivering great service but ensuring expectations are managed to ensure internal teams can plan and schedule client activity efficiently

  • Negotiation and dispute resolution; you will be dealing with great new business opportunities and possibly simultaneously have challenges and issues to resolve; strong ability to calmly and clearly deal with challenging situations

  • Strong outcome focus, happy to work with structured goals and objectives, able to work with strategic revenue and user growth targets and translate them to daily and weekly activities

  • Commercially orientated; comfortable with the ability to construct compelling client facing propositions, both financial and ESG focussed

  • Self-management and motivation; willing to proactively take on challenges and new tasks even when they fall outside the role description or skill set

  • Strong written and verbal communication skills, able to flex between senior clients, app users and the internal team; you will be a senior member of the Commercial team

  • A passion and interest in green energy, electrification of car transportation and generally a strong environmental moral compass and a real connection to the green future we’re creating!

An awesome applicant will have
  • Outstanding track record of managing global accounts across time zones and functions evidencing the ability to deliver exceptional client satisfaction and internal growth and revenue targets

  • An ability to establish ways of working to manage multiple accounts across various time zones, balancing the needs and requirements of both our clients and our internal teams

  • An understanding of the world of electric vehicles – from a charger, utility or car manufacturer/supplier would be advantageous, but not essential

  • Experience and desire to communicate with at all levels – from CEO and Boardrooms to pop-up events raising awareness at client canteens

  • The curiosity and ability to quickly be able to create true interest in our proposition through storytelling and an empathetic approach to building and developing relationships

  • A good balance between an engaging and empathetic approach to relationship building with organisation and structure to ensure all internal processes and reporting is complete

If you don’t meet all of the above job requirements, please apply anyway! We would love to hear from all kinds of people and may be able to tailor the role around your abilities and experience. We value applicants from non-traditional backgrounds, startup or tech experience is not a prerequisite.

We will support you with

  • Flexible remote working approach

  • Funded access to conferences, training and meetups

  • A top notch laptop and all the tools and software you need to work effectively

  • Participation in various employee perks and benefits schemes inc. employee share options, private medical insurance and discounted cinema tickets.

  • Team Week once a quarter where the whole team meets to collaborate, socialise and build connections in person!

The important details

  • Starting: Immediately, we are growing quickly…

  • Location: Home based

  • Term: Full time

  • Salary: in line with the value you can add to the business in this role

  • Annual Leave: 25 Days plus one day per year of tenure (max 30 days) + national holidays.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.