Community Manager

Makers Academy

community London

​​Everyone deserves a job they love. Makers Academy retrains career-changers as software developers and helps them find that job.​

You deserve a job you love. We’ve got one for you:

Community is at the core of everything we do here at Makers Academy. To engage our diverse network of developers, we're looking for a Community Manager with an existing network of connections within the London tech scene to create new ways of leveraging our community.

You'll be working with both our student and alumni communities - we've trained more than 1,400 people over the last 5 years - driving internal and external change, based on the needs of people who come to Makers Academy to transform their lives.

You'll make being a 'Maker' mean something - ensuring alumni get the benefit of an extensive network of peers and allies, across hundreds of different tech companies; and that students get a variety of support beyond the day-to-day course.

As we increase the number of people in our marketing team, you’ll help us better understand our audience and improve our offering to attract more incredible people to study here.

You’ll have the freedom to act in a way that you believe is right for the company. You’ll have a genuine say in the way the business is run, and the environment in which you work. You’ll be encouraged to identify problems and solve them; and to seek out new opportunities and pursue them. In short, you'll have a voice that will be heard and valued.

Success in this role looks like:

  • Establishing a tight feedback loop between our community of developers and the Makers team;
  • Strengthening partnerships with the London tech scene;
  • Establishing a strong referral culture;
  • Collecting consistently positive reviews from students & alumni.

What you’ll be doing day to day:

  • Interacting with current students, in person and through various mediums.
  • Representing Makers Marketing to current students and at external events.
  • Designing and running a calendar of events, both to engage potential applicants and members of our alumni community.
  • Managing partnerships with coding groups in the London tech community and co-hosting events.
  • Managing supplier relationships with photographers and videographers to showcase the work of our developers.
  • Building a network of customer advocates: Engage members of our community to contribute regularly to our social media and our blog.
  • Crafting awesome content, and advocating for our community members to do the same.
  • Pairing with other members of the marketing team to create content to showcase the great work of our developers.
  • Pairing with members of the coaching team to identify new ways of engaging the community.
  • Scoping out external events and sponsorship to increase our influence in the community.
  • Collecting feedback through regular surveys, and measuring community engagement through NPS.


  • Working in a company that’s exploring how alternative management systems can help us achieve our ambitions;
  • Growing as a person, by learning vulnerability, the growth mindset, emotional intelligence, 'non-violent communication' and how to give and receive feedback honestly and productively;
  • Able to join yoga and meditation sessions run for the students;
  • A Perkbox account, including significant discounts on products, experiences and things like gym membership;
  • Being surrounded by a diverse group of bright, motivated people, who all really care about doing the very best they can for our students, for our hiring partners and for each other.

Recruitment Process:

  • Apply with a cover letter, but no CV, before 09:00 Wednesday 21 March;
  • Answer the role-related questions we send you, before 09:00 Thursday 22 March;
  • We'll respond to everyone, either with feedback or an invitation to interview, on Monday 26 March;
  • Interviews will take place over the following week or two and we intend to make an offer before mid-April.


  • Location: Our academy in Spitalfields, London.
  • Salary: We’ll offer in the region of £30,000 depending on previous (relevant) experience. After a year in the role, you'll be encouraged to set your own salary at least once a year (how do I set my own salary?).
  • Holiday: We have a minimum holiday policy, rather than a maximum - you must take at least 28 days a year.
  • Management: Makers Academy is a company built on trust, rather than fear: you’re trusted to make good decisions on behalf of the business (which includes how, when and where you work).

We’re building a working environment (and recruitment process) where everyone feels welcome and included - we think we’re doing a good job of that so far, but we know can do a lot better, and we’re committed to learning what more we can do to improve. If reading this job description has given you any doubt about whether you’d feel welcome or included at Makers Academy, first, we’re sorry; and second, we’d really like to hear from you about it, so we don’t do it again.

About Makers Academy

Makers Academy is Europe’s first and leading ‘coding bootcamp’ - where career-changers retrain as software developers. Founded in 2013, we’ve helped more than 1,000 people begin a new career in software, building long-term relationships with tech employers big and small.

We’re pretty good at what we do, according to our clients (both developers and employers), industry bodies, the press and the government. We can only get better by working with you.

Salary range £28,000 — 30,000