Community Manager (Marketing & Operations)
gin cocktails food and drink drinks alcohol marketing community operations sales entry level graduate startup blogging social media customer service customer support content logistics supply chain stock management design London, UK | Full-Time
ILoveGin.com is part Subscription/Ecommerce Startup, and part Digital Marketing Agency.
We run a monthly G&T tasting club to help people discover their new favourite Gins and Mixers, as well as an online gin shop, blog, and a huge social media community.
We also help gin and mixer brands find their ideal target customers, and gain a huge boost to brand awareness through our monthly members’ boxes, and working with us to promote their products online to our audience of millions.
We also run www.tastecocktails.com - Selling a range of DIY cocktail kits.
Having recently been ranked #1 out of 140 UK subscription businesses for online reach and engagement, we can claim to be industry leaders in online marketing for spirits brands. In an industry that mostly does things the old-fashioned way, we’re giving brands a modern marketing alternative.
We aim to become the best way for people to try new spirits at home, learn about the the story of the people who make the ingredients, mix and taste classic and modern recipes, stock up on their favourites, and find all the equipment they need to turn their kitchen or living room into a fully-functioning home bar!
We are currently looking for the 4th and 5th members of our team, so your role will be hugely varied, but will centre around producing promotional content, growing our customer base, and keeping our existing ones as happy as possible. In a very real sense you will be running the company, day-to-day!
As a small company, there is always scope to get involved of all aspects of the business beyond your defined role, and we expect all members of the team to roll up their sleeves and pack boxes when required, but also to take a break and taste some G&Ts when “required” as well!
Duties will include:
Managing customer emails and orders.
Managing our social media presence.
Fulfilling orders (packing boxes, and preparing them for shipping).
Dealing with suppliers, ordering stock, and keeping records.
Producing content for various channels, including blogs, video (YouTube), images (social media), email newsletters, guest posting on other websites, etc.
Using data and analytics to focus on what works best, and track the success of your content and campaigns.
Actively working to arrange new partnerships and deals with drinks brands, bars, PR companies and the like.
Creating and running promotional events (tastings, stalls at festivals, launches etc.)
Taste-testing G&Ts and cocktails with the team.
Visiting and reviewing bar launches, drinks events, and distilleries.
Work with the rest of the team to develop the wider business and marketing strategy.
We want you to learn as much as you can while working with us, about gin, spirits, cocktails, marketing, and running a startup in general. If you stick with us as we grow and add to the team, there will be a huge opportunity to expand your role, or even to start managing a team of new hires.
There can be a combination of working at our base in London, W6, and occasionally working remotely from home or your favourite coffee shop if you prefer to.
Salary will be competitive, and we will make you an offer based on your previous experience, and may include equity in addition to a decent salary (we believe in paying a good wage for good work, and we want you to feel like a true part of the company as well).
We will provide an apple laptop, company pension scheme, and flexible hours and holiday.
An interest in and passion for gin, cocktails, and spirits in general is our number one priority, but it’s ok if you’re only starting your journey in the drinks world! Our company is all about learning and experimenting with drinks, so we don’t need experts, just enthusiasm.
You have a university degree, or a similar level of relevant experience or education.
You already have a good understanding of social media, and basic online marketing techniques and practices.
You are entrepreneurial, happy to work independently, and prefer to find your own answers when you get stuck than rely on direct guidance.
You have an excellent standard of written English and grammar.
You prefer a Manhattan or Negroni, over a Pornstar Martini or a WooWoo...!
You have worked in the drinks industry, or a tech startup (or both!)
You have worked in similar roles in the past.
You have previously made or promoted websites or other products online.
You have your own blog or social media following.
You read blogs and online magazines on the topics of drinks, startups, online marketing, growth hacking, etc.
Please send a CV and brief cover email explaining why you’re right for the role, and why you’d like to work with us.
Salary range £20,000 — 28,000
Dependent on experience
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