We are currently hiring for this role and we would love to find someone who wants to be a key member of our growing pack.

You'll be answering incoming customer queries and calling out to members to check on their experience. You’ll need to be a great communicator, organised, with a real interest in helping others to make a positive difference. There will be lots of challenges and changes (as in any startup), so you have to be resilient and flexible. Being able to take the initiative and face challenges with a smile is essential.

Initially it will be a 6 months paid full-time internship. We are happy to look at extending the role depending on performance and your wish to grow with the company.

Only successful applicants will be contacted and invited to an interview.

Requirements

Organised and driven with a keen attention to detail

Excellent written and verbal communication skillsPrevious experience in customer service position would be preferredWillingness to meet objectives, exceed them and grow professionally, without the need of a lot of supervisionAbility to use Word and Excel

Answering incoming questions and queries (both email, phone and instant chat)
Daily phone calls to BorrowMyDoggy members
Open to flexibility in their job role – willing to help out where needed, including working weekends

Benefits

Friendly open plan office with dogs

Fresh fruit in the office

Be part of a fast growing company creating an original product