Customer Service_ Executive _Deliveries (PT)


operations logistics customer service London- Shoreditch |  

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Based in our award-winning East London office, in the heart of Shoreditch, you will join our talented and driven Deliveries team. You will be reporting into Rob, our Deliveries Lead.

Overall, this is the perfect role for someone to kick start a career in Logistics, or Customer Operations. The deliveries team is improving our customers experience every day and we would love you to join and help us with the following:

  • Maintaining solid relationships with our couriers and customers
  • Making sure that customers receive their boxes on time and in good condition
  • Analysing and identifying logistics trends
  • Acting as the main link between our couriers and customers
  • Working proactively and reactively to reduce logistics related errors
  • Working on logistics related ad-hoc projects and tasks

Salary range £19,000 — 20,000

1 or 2 years if a customer facing role