Customer Success Manager

yapily

London | Full-Time

See all yapily jobs →


Customer Success Manager

Company Description

Yapily (www.yapily.com) is a well-funded, dynamic and forward-thinking fintech start-up which is proud of its strong technical background. We are looking for an exceptional Senior Sales Executive.

Do you have a proven customer success experience within the Financial Technology industry? Do you have strong presentation and communication skills? Do you take a proactive approach and you are very hands on? If you are also positive and energetic, join us.

Job Description

· Act as the evangelist for Yapily within our existing clients and build strategic relationships from C-suite down

· Seek new business opportunities within existing accounts and be comfortable increasing the usage within clients.

· Help shape the product offering in response to our customers’ needs and strategic plans

· Be prepared to roll sleeves up and sell as part of a scale up

· Able to hit the ground running

Qualifications

· 3+ years’ experience managing accounts in SaaS financial technology software sales company

· Experience in formal sales methodologies and ability to adapt them to the situation

· Proven account management experience at C-suite level within corporates, banks and Fintechs

· Track record of overachieving target as an individual contributor

· Entrepreneurial and motivated spirit with hunger for new challenges

· Good understanding of main technologies, trends and concepts

· Takes a proactive approach to identifying new business opportunities

Experience and proven ability of representing a company to all customers, suppliers and authorities.

Additional information

This is a fantastic opportunity to join a fast growing company. At Yapily, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community! Get in touch!