We’re looking for a personable, brand-obsessed Junior Account Executive to join our fast-growing SaaS company.
Within this role, you’ll work with some of the most exciting brands across the world - helping them better understand the power of Advocacy and how the Duel platform can help them empower their communities of advocates. Using your charm, creative flair and your genuine desire to help people achieve their goals - you’ll be responsible for the end-to-end sales process - from potential prospect, through close, implementation and expansion.
Duel was founded by world-record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis. They set out to develop both the technology and methodology that enables purpose-led brands to drive organic growth, powered by real communities of advocates.
Duel is on a mission to create and own the Brand Advocacy category of marketing and fulfil our purpose of tipping the focus from shareholder return to people and the planet. We want everyone to win, brand and customer alike.
Duel’s Brand Advocacy Platform allows mid-level to enterprise brands to do just that - scaling how they manage their relationships with thousands of advocates and brand ambassadors. This unprecedented ability to manage their communities is built around programs that engage and retain customers, accelerating word-of-mouth sales.
The Duel team is made up of psychologists, brand experts and community builders from companies including Amazon, Treatwell, Bain and Lululemon. The platform is used by brands such as Monica Vinader, Charlotte Tilbury, Rab, BeautyPie, KUHL, Tropicfeel and many more.
Duel is also especially proud of being featured in Gartner’s ‘Cool Vendor’ Retail Marketing category.
Your role will be to manage the end-to-end sales process for prospective Duel clients, from initial discovery through to account management, growth and renewal. You’ll take a long term view and help brands scale advocacy using our technology in the most appropriate way for their business.
- Lead Generation & Qualification
Sourcing and building a network of marketing professionals at brands through email, LinkedIn and other channels
Networking, opening doors and developing relationships with potential contacts
Creating Sales Qualified Leads (SQLs) to nurture through the sales process
- Discovery Calls and Product Demos
Holding discovery calls with brands to help educate them on the various Duel offerings, as well as working out the best course of action for the support we can offer
Walk prospective clients through the Duel platform, explaining the features and benefits
- Facilitating workshops
Work with the Strategy & Brand Partner teams to understand, scope and design Brand Advocacy programs
Build and propose bespoke Brand Advocacy programs to brands, negotiating the deal and guiding it through to close
- Account Management, Renewals & Growth
Work with Brand Partner & client teams to ensure program success
Grow & maintain strong relationships with decision-makers
Manage the renewals process, and identify opportunities for upselling & growth
Through training, you will use your detailed understanding of the Duel product and how it works, and be able to use critical thinking skills to align a brand’s specific need with the power of Duel
Using our CRM (HubSpot) to track all your conversations so you never lose sight of the brands in our community
- Market and Industry
Having a passion for the brand and retail industry: how it works, who fits in it and how to navigate it
Personable, empathetic and genuine – you are the kind of person who has a hunger to learn all about someone when you meet them. You ask questions and you genuinely have an interest in the answers.
Hustle - You are passionate about meeting and exceeding targets every single day, and you understand that your output reflects on your success
You’re the beating heart of every organisation you’ve been in. You thrive off meeting new people and growing your personal network (both online and offline).
Provable growth mindset; keen to learn and grow in everything you do, every day.
A loyal team player – we’re a tight team and don’t want a lone wolf, we want someone who treats everyone else with respect and isn’t afraid to muck in on any project.
Positive – with you, the grass is always greener; the glass is half full. And if it all goes wrong you’re motivated to put it right.
Ability to multitask, and flexibility to work in this dynamic and ever-evolving startup environment
Tech-savvy with Word, Excel, or GSuite – comfortable picking up new tools on-the-fly
Passion for the startups and tech sectors
Must be eligible to work in the UK
You are passionate about the things you love. These may include hobbies, sports, social events, music…what gets you excited?
360 Sales Experience: Sales Development Representative (SDR), Business Development and/or Account Management experience in a similar role preferred
Ideally, you’ll have experience working in a high-growth tech startup
WHAT WE OFFER
Flexible working hours - if you need to fit around childcare, want to work odd hours or need to do fewer than 5 days a week, we can make it work
We’re a remote-first company, so if you don’t need to be in the office then you can do the work required from anywhere in the world (Google Hangouts is a wonderful thing). Ideally, we would like you to come to London once a month to connect with the team.
28 days holiday
On-going training where required
Perks: Gym membership, Headspace subscription and work-related or personal growth reading/Audible budget, cycle to work scheme
Options scheme for all full-time employees - it’s important to us that everybody owns a part of the company and shares in the benefits of what we build
£30,000 - £35,000 base salary dependant on experience with uncapped OTE
HOW DO I APPLY?
Please send us your CV (no cover letters please) to the email address specified in the ad with the job title as the subject line.
(No recruiters, please! We would rather save the money and put it towards an awesome team day out. Also, no phone calls. Everything must be done by email. Cheers!)
***Duel is committed to creating a diverse environment and is proud to be an equal opportunity employer. We know some folk tend to only apply for jobs when they meet all the criteria, but that's not imperative for us - we're looking for passionate, talented individuals to join our fast-growing, dynamic business. If you think you might be able to succeed in this role, now or in the future - we'd love to meet you.
Remember, if Kanye can think he’s qualified for the job of president of the United States, you’re probably going to be just fine.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.***
Salary range £30,000 — 35,000
Dependant on experience
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