Marketing & User Research Analyst

About us
Millions of people across the world are determined to overcome big personal challenges such as addiction, depression and anxiety. Often tech makes this harder, leaving people feeling even more isolated. We believe that support from real humans is at the heart of getting better.

Our app allows people to create their own private peer support group (or "Circle") around any mental health challenge they face. Once you’re setup, we have a set of tools that makes that group more and more effective at supporting each other. You’ll play an integral role in defining our tone of voice, streamlining our user research program and building our online presence. We’ve raised a significant seed round, have a great team in place and are passionate about the huge human impact we can have by helping people find the support they need.

About the role
You’ll be working closely with our founding team (ex Headspace, Teespring, Unruly, Addepar) and play a pivotal role across both Marketing as well as getting involved in User Research.

Marketing

• Develop and own our content strategy, and help build streamline processes to learn and iterate from qualitative and quantitative user research

• Drive growth through experimentation across all channels such as Facebook, Instagram, Twitter & Linkedin + our new blog

• Establish our content curation strategy to further develop our tone of voice and presence with the key thought-leaders in the mental health space

• Manage our events and editorial calendar to build our brand presence through determining, scheduling, and organising key events and press opportunities

• Support and grow our Circle Ambassador program to help fill the top of the marketing funnel

User Research

• Working closely with our Product Designer/UX Researcher, manage our longitudinal user studies and help onboard new test users

• Help co-ordinate test users’ data, feedback sessions, as well as document and report on insights

• Manage daily engagement dashboard from our analytics tool, Amplitude

• Help manage all user recruiting efforts, currently we work closely with recruitment agencies, partnerships with nonprofits and individual leads

About You

• You’re a self-starter, operationally focused and a proactive problem solver

• You thrive in an environment where you’ll be continuously learning and developing

• You're comfortable with ambiguity and happy to get stuck in

• You care deeply about using tech for human good

Perks

• Competitive market salary and equity options

• Choose your own kit

• Regular team socials and offsites

• Access to a great network of startups and mentors

• Autonomy in how you work, exposure to all areas of the business and have freedom to shape your own personal growth

• Time and space for meditation, gym, nutrition and a subscription to the health app of your choice

Please apply before 30th April

Circles cares about helping the tech industry become a more inclusive and diverse. We work hard to lead by example and are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and making it a great place to building an inclusive environment for all.