As part of the Indeed Flex Strategy team, your role is to own the enterprise client business intelligence and reporting. You will become the go to person for senior team leaders on anything related to servicing our clients, from lead to winning and from 1st shift to ongoing support for them and our client team.
You will organize data, track conversion rates of our sales team, calculate the opportunity size that we have in the pipeline and notify the team if we are on track to hit our targets. By gathering enough information you will be able to lead strategies on how to find more good leads, win more opportunities and increase the performance of the sales team. Also by analyzing market and company data, you will support the enterprise sales team to win opportunities by providing market intelligence.
You will work directly with the enterprise client team to ensure we capture all requirements for reporting but also with marketing and operations teams to lead and execute strategic initiatives that improve our delivery performance, giving our clients a “wow” experience.
We expect you to be an expert on building data flows and dashboards and use them to drive our understanding of challenges and identify operational improvement opportunities. Your insights will be able to drive the direction and the performance of the sales organisation as well as Indeed Flex as a whole and help us to grow significantly in the next 5 years.
Deliver insights to both our clients and us on how to improve delivery performance and improve sales conversions by managing market and internal company data
Plan and drive any enterprise client related strategy which supports our goals
Monitor enterprise client performance and drive improvements
Support internal teams with requests that help them deliver better experience to our clients
Own the enterprise client reporting process from requirements gathering to dashboard building and maintenance of data flows
Communicate with stakeholders to drive desired outcomes
Demonstrated strong problem solving skills and the ability to understand complex customer requirements and present creative solutions with quantitative data; demonstrated partnership with stakeholders in recommending internal improvements, finding specific client trends, and developing it to address client needs
3+ years of work experience in business/product analytics; Proven experience in manipulating large data sets
3+ years of Tableau experiences including building dashboards and visualization
3+ Years working with SQL. Must have the ability to write advanced queries
Dashboard building for clients, ideally with managing levels of access rights
Willingness to question the validity, accuracy of data and assumptions
Curiosity and passion about data, visualization and solving problems
Business Administration, Statistics, Data Science, or related degree
Good stakeholder management experience, and a real customer-focussed service attitude to build that rapport and engagement across the business.
Demonstrated strong problem solving skills and the ability to understand complex customer requirements and present creative solutions with quantitative data; demonstrated partnership with stakeholders in recommending for internal improvements, finding specific client trends, and developing processes to address client needs.
Knowledge of PostgreSQL
Development experience in the Tableau environment is a big plus
Tableau prep and flow maintenance experiences or similar
You’ll fit right in at Indeed Flex if:
You’re Flexible- able to consider challenges from different perspectives.
You’re Entrepreneurial- see how a challenge could become an opportunity.
You take Accountability through thick and thin, inviting ideas for improvement.
You’re Data Driven- see the necessity of analyzing metrics when devising solutions.
You’re Passionate about what you do and self motivated.
You can Adapt to your team’s challenges and Collaborate with other departments.
What you’ll get:
- £50,000-60,000 per annum
Unique bonus structure for every employee
Cycle to work scheme
Flexible / Hybrid working arrangement
Perkbox - discounts and goodies on all your favourite brands
Employee Assistance programs, free eyecare vouchers, discounted gym memberships and more
Private Medical Healthcare
Social events and lunch
Salary range £50,000 — 60,000
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